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Rank 1: Guest
syedharith92
Posts: 2
Registered: ‎12-07-2013

Extra 1GB Mobile Internet

Hello, 

 

I used all my data allowence up in one month and I recieved a text from Vodafone asking me whether i wanted an extra 1gb data allownece for £5 extra. I text back "Accept" but then realised this adds an extra 1gb every month which requires me to pay an extra £5 a month. I would like to cancel this extra 1GB mobile internet data as I don't need it and go back to my oringinal monthly price plan. I would like this to be sorted online rather than by phone.

 

Thank you.

Message 1 of 4 (1,565 Views)
Rank 50: Grand Master
drey_p
Posts: 13,883
Registered: ‎13-10-2009

Re: Extra 1GB Mobile Internet

Hi there

 

If you would ike this sorted out online, you can do so via the Live Chat option.  Simply click on the Contact Us link at the bottom of every page and select the Live Chat link.  The quickest way would be over the phone by calling 191.

 

The eForum Team can assist you but will take a little longer to respond so please be patient and they will drop you a Private Message just as soon as they can.


Has my post helped you? If so please click the Thumbs Up button!
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Message 2 of 4 (1,559 Views)
Rank 1: Guest
syedharith92
Posts: 2
Registered: ‎12-07-2013

Re: Extra 1GB Mobile Internet

Hi,

 

May i have eForum team drop me a private message? as the live chat option is currently off. I do appreciate it.

Thanks.

Message 3 of 4 (1,533 Views)
Tech Team
Sukhi
Posts: 6,437
Registered: ‎13-01-2010

Re: Extra 1GB Mobile Internet

Hi syedharith92

 

We can take a look at this for you, just get in touch here :smileyhappy:.

 

Thanks

 

Sukhi

Message 4 of 4 (1,522 Views)