07-04-2012 07:27 PM
09-04-2012 08:57 AM
Thanks for your post, I'd love to see if I can help.
I've checke dour records and I can see that Amanda sent you a PM 02/04//2012 with some instructions on how to contact us - If you've done this we'll be in touch as soon as we can to discuss your options.
You can find your PM inbox here
I'm sure we can get this sorted out very easily for you
09-04-2012 03:42 PM
10-04-2012 09:05 PM - last edited on 10-04-2012 09:07 PM by Andy
Below is the email we got today. What sort of business are you lot running?? Thank you for contacting Vodafone Customer Services in regard to the upgrade. I have checked your upgrade date for the number ending in 904 and can confirm that you can upgrade by 17 August 2012 via Call / Retail Stores / Indirect / Vodafone.co.uk. I am sorry to say that you cannot upgrade before 17 August 2012. I trust the above information is helpful. Kind regards, George (surname removed for security) Vodafone Customer Services
11-04-2012 09:11 AM
Many thanks for your post.
Did you include MMM135 in the subject line of the email? That ensures that it routes through to our team.
I’ve sent you another private message with our contact details. If you do want us to look at a possible deal for you, just respond to that.
You can find your PM Inbox here. If you can't access this link, please ensure that the box next to "Turn on private messages" is ticked on this page, and let us know if you need any further assistance.
We are a small team and are very popular at the moment, so don’t be surprised if it takes a couple of days for us to respond after you’ve emailed.
Let me take this opportunity to show you how Vodafone like to say thank you; take a look at VIP.