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First Poster
JamSad
Posts: 1
Registered: ‎22-06-2012

Grossly Overcharged

Hi,

 

Over the last 2 months i realised i've been charged almost £30 extra. This month I just noticed i'm about o be charged a wopping £70+. How do i check the breakdown of my bill and/or stop these ridiculous charges? I'm pretty sure i havent travelled out of the country with my Mobile.

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Virtuoso V
Nabs
Posts: 5,533
Registered: ‎06-05-2009

Re: Grossly Overcharged

Hi JamSad,

 

You can check your bills by registering for My Account

 

You don't necessarily need to leave the country to incur a large bill.

If you go over your inclusive allowance there can be some hefty charges



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Community Manager (Retired)
Community Manager (Retired)
Tom
Posts: 8,790
Registered: ‎30-11-2007

Re: Grossly Overcharged

Hi JamSad,

Please follow Nabs' steps to check your bill, it's likely you've been charged for calling numbers not included in your price plan. Let us know if you'd like more information once you've checked.

Thanks,

Tom
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