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22-06-2012 12:20 AM
Grossly Overcharge d
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Hi,
Over the last 2 months i realised i've been charged almost £30 extra. This month I just noticed i'm about o be charged a wopping £70+. How do i check the breakdown of my bill and/or stop these ridiculous charges? I'm pretty sure i havent travelled out of the country with my Mobile.
22-06-2012 08:46 AM
Re: Grossly Overcharge d
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Hi JamSad,
You can check your bills by registering for My Account
You don't necessarily need to leave the country to incur a large bill.
If you go over your inclusive allowance there can be some hefty charges
22-06-2012 11:26 AM
Re: Grossly Overcharge d
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Please follow Nabs' steps to check your bill, it's likely you've been charged for calling numbers not included in your price plan. Let us know if you'd like more information once you've checked.
Thanks,
Tom






