12-07-2011 11:24 AM - last edited on 14-12-2012 11:34 AM by Jenny
Just in case you’re ever unsure whether a call you receive is genuinely from Vodafone, here is a list of all numbers Vodafone use to call customers:
All of these numbers are to update you on any special offers or new products that may benefit you as well as Vodafone VIP.
This is a call from our Sales Team about new products or services that may benefit you.
This is used when a customer has opted to leave us. We’ll ask for any feedback on how we can improve as well as aim to find an offer that will suit your needs
These are calls from our Small Business team to discuss products that may benefit you or find you a great offer if you’re thinking of leaving.
This is for Credit Management to discuss your bill or balance during the month.
This is a return call from Customer Service
We use this number when we’re calling to welcome you to the network and make sure that everything has set up ok.
Should you receive a call from these numbers it is a genuine Vodafone call and you are safe to provide your details. If you’re ever unsure and want to check if you call the number back you’ll get a message to state the call was from Vodafone and an option to be put through to Customer Services.
Click here if you would like to be removed from marketing.
09-11-2011 03:46 PM - edited 17-11-2011 02:42 PM
Just to let you know, I’ve removed the following numbers from the list above, as they're no longer used by us:
If we find that any of the other numbers listed above are no longer used by Vodafone, we will add them to this post so that you can see what has been changed.
Should you notice this with any other of the above numbers, let us know and we can amend it