17-05-2011 10:10 AM
Welcome to the eForum it is always good to see new faces on here
Brilliant news that you are looking to upgrade to an iPhone. So that we can look at your upgrade options I have just sent you an email, if you can reply back to that with the relevant information, we can then go through this together
17-05-2011 11:18 AM
I just called 191 about looking at ways to reduce the cost of my price plan, but as I'm on Iphone I can't. The very helpful gent did say he'd put 50% line rental on the next two months, and up my data though which is great, but doesn't really address the slightly longer term issue that I want a cheaper price plan!
My contract ends December, and my online account says I can upgrade from September, and the guy on the phone said it would cost £195 to buy out the remainder. eek!
Could you look into my account and see what options are available?
17-05-2011 03:36 PM
17-05-2011 06:36 PM
I currently have two phones which i am eligible for and want to upgrade early online. However i have looked at the deals i am being offered and to receive and early upgrade i would be forced to take a more expensive contract than the one i am currently on as well as pay for the phone, which if i was a new customer i wouldn't need to. The minimum amount of inclusive minutes i am being offered is 1200 which is way more than i use/need on either of the phones. I am interested in the i-phone 4 or the samsung galaxy s. Can anyone help me?
18-05-2011 01:22 PM
Hi martinm_92 and clairelc
I can see that your emails are in the queue to be worked the team who will be able to help you will be in touch, but they are extremely popular at this moment in time so it is taking a little longer than normal, but I can assure you that they will be in touch shortly to discuss the offers with you
So that we can look at the offers that we can do for you, I have just sent you an email, if you can reply back to that with the relevant information, we will then be able to go through this together.
I have replied to you on the thread that you have started, giving you all of the information around the Desire HD, if you would like to discuss any other phones that we do, please reply to the email that I sent you earlier.
19-05-2011 12:00 AM
19-05-2011 10:28 AM
Hi broadbanking and TheDoctor77,
Thanks very much for your post and welcome to the eForum.
I will send you both an email to our registered email address. If you reply with the information requested, then we’ll be in touch to discuss the options and see if we can get you a special deal.
I look forward to hearing from you very soon.
Web Relations Team
19-05-2011 12:27 PM
I am going to be a pain and ask the same question, I have issues with my current phone and would be ecstatic if I could upgrade earlier, I would really like an iphone but I know I have a while to wait for my upgrade date.