Pay monthly services

[Owen_afc]

Hi kay, i dont exactly know what im supposed to be replying to, as in the information im giving? I saved my subscriptions and bookmarks changes. Will you ring me at some point .? Thanks owen

[John5573]

Hi team, hoping someone can help me. My contract is due to finish in November and I noticed on the vodafone site it says you can upgrade 6 months early. I've tried this but it says I'm not yet eligible. Could someone please confirm if I can urgrade early. Also if it is possible to upgrade does it have to be via vodafone online or is it possible to upgrade with another mobile phone site? Thanks in advance for any help.

[mari1970]

Hi, you can do an early upgrade within the last 190 days of your contract, and if you are eligible this can only be done on the Vodafone website.. You would also be subject to an Early Upgrade Fee..

I have provided the link for you

http://www.vodafone.co.uk/personal/price-plans/upgrades/index.htm

[John5573]

Hi, thanks for the link. However it says I am not yet eligable which I don't understand as I thought my contract would be finished in December.

[alanrfc]

i'm in the same boat as john5573 my contracts up in january and can upgrade in november i can see the early upgrade option on my iphone but not on my laptop very strange

[PaulE]

Hi John5573 & alanrfc, 

We can help you with your early upgrades!

I've sent you both an email, reply to it answering as many of the questions as you can and we'll give you a call to get you sorted out 

Paul

Web Relations Team

[anchorless]

Hi,

I will be within my 190-day upgrade period tomorrow, would someone be able to send me an e-mail like others have had/

thanks

[gooner1967]

I have two phones on my account, mine and the wife's. I upgraded early for my phone in May (big thanks to all the in the web team for helping me out, it was a pleasure to deal with you all). I am pretty sure that the wife's phone is now coming into the early upgrade period and having seen my iphone 4 she now wants one , could somebody contact me with some options for upgradeing her phone please. 

Thanks and once again a big thank you to the web team for helping me out, you guys are so much better than the people on the phones.

Gooner1967

PS

Where on my online account page can I see the end dates for my contracts?

[Kay]

Good Afternoon anchorless,

I'd be happy to look into an upgrade for you! An email is on its way, please reply with the details provided and a member of the team will be in touch.

Gooner, thanks for the kind words! I'll drop you an email as well and we'll be in touch shortly.

Best wishes,

Kay

Web Relations Team

[Bhapgood]

Hi,

Im not a 100 percent sure when I can upgrade i think my contract ends around feb. Have been using a replacement phone for 5 months or so because original was stolen. Is it possible for me to get an early upgrade yet? thanks

[snowpatrol1701]

Hi,my wifes contract under my name,id like to early upgrade,her samsung galaxy s is having serious issues,is this possible?

Appreciate a Response

thanks

[Helen]

Hi Bhapgood

A big warm welcome to the eforum, it's always a pleasure to have new faces around!

I've got an email on the way to you now, if you can reply to this with the information we'v e requested we'll be happy to get in touch to discuss the options with you.

snowpatrol1701

I've got one of our emails on the way to you too. We'd be more than happy go over the early upgrade options for your wifes number with you. 

Cheers, Helen

Web Relations Team

[snowpatrol1701]

thanks helen,ive sent one back,could the call be,between 12.20 and 12.45?

[snowpatrol1701]

Wahh no call lol,what time are u open until? Can i ring u?

[dazza_84]

Hi, i have a monthly contract with vodafone but i recently broke my phone my contract ends in march 2012 and i was told i can upgrade in october 2011 i was wondering if i could get a upgrade now as its only a few months away and i dont have the money to go out and buy a new phone so i am gonna be paying for services i cant even use i noticed on some of the forums people were getting early upgrades for there broken phones?  i would be very greatful if someone could get back to me as i really need my phone on a daily basis. Thank you

[Jumpkin]

I have 6 months left on my Iphone contract and would like to upgrade early. Could someone please send me an email regarding this?

[Helen]

Hi snowpatrol1701

Thanks for your posts, I can see that Ben has replied to your email today.

We're a really small team and we've been very popular recently so we can't always call as soon as we like but we'll always try to call at the times you've requested.

dazza_84

I've replied to your other post here and already got an email on the way to you.

Jumpkin

Consider it done! Email is on it's way to your registered email address now, if you can reply to this we'll be in touch!

Cheers, Helen

Web relations Team

[hopewea]

Hi,

I am able to upgrade early from the 31st July, this is also the case for my girlfriend.

Is there any possibility that we could upgrade earlier that this?

[hopewea]

Can you please advise if this is possible, another member of the forum created a topic after my original message and has had a reply from an admin.

[Kay]

Good Morning hopewea,

It's great to hear you're looking to upgrade!

I'm confident we will be able to arrange something for you, please reply to the email I've sent and a member of the team will be in touch as soon as possible.

In the meantime please take a look at the handsets we offer to get an idea of what you're looking for.

All the best,

Kay

Web Relations Team