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Occasional Poster
TinaRedmond
Posts: 2
Registered: ‎12-12-2011

I need to log on to my vodafone account and the website will not load either from the App or the Pc?

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Vodafone website not loading, Customer service is closed i need to log onto my account immediately. Why is the website not working?
Message 1 of 3 (868 Views)
Occasional Poster
pierced_rose
Posts: 11
Registered: ‎27-05-2009

Re: I need to log on to my vodafone account and the website will not load either from the App or the

This is the same for me.

 

I have been trying all evening since around 7pm and keep getting hanging and timeouts...

 

I need to activate my micro sim and customer services is now closed.

 

Having waited 2 weeks for my phone this is now the last straw!

Message 2 of 3 (823 Views)
Community Manager (Retired)
Community Manager (Retired)
Tom
Posts: 8,790
Registered: ‎30-11-2007

Re: I need to log on to my vodafone account and the website will not load either from the App or the

Hi Tina and pierced_rose,

 

The website has been working fine as far as I know? Can you see if it's working correctly for you now?

 

If not, please explain the exact details of which page you're going to (include the address from the bar at the top of the screen) and what happens, along with screen shots if possible. We'll get it looked into for you from there.

 

In the meantime, is there anything we can help with whilst you can't access your accounts? Let us know and we'll support you through the forum.

 

Thanks,

 

Tom

Message 3 of 3 (792 Views)