18-04-2012 03:43 PM
You can cancel your contract at any time however it will be subect to an early termination fee.
This can be worked out as follows:
(number or months remaining X monthly contract cost) -VAT@20% = Early Termination Fee.
A call to customer services on 191 will be able to give you the exact figure for your contract.
19-04-2012 08:38 AM - edited 19-04-2012 08:47 AM
Hi ajmarten, Welcome to the eForum!
Nabs is spot on here with the info on cancelling early - was there a reson why you wanted to cancel before the end of your contract?
If it's for a new handset/deal we can help you
I've sent you a PM with some instructions on how to contact us - follow these and we'll give you a call once we get your email so that we can give you the exact cancellation figure (and maybe see if we can offer you a cheeky deal to stay )
You can find your PM inbox here