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[George]

Hi Franko25,

I'm pleased to hear that your issue is now resolved .

If you do need any further assistance then don't hesitate to ask. Also, if you'd like to leave any feedback then please click the link in my signature .

George
eForum Team

[pafranklin]

Hi Franko25,

I'm pleased to hear that your issue is now resolved .

If you do need any further assistance then don't hesitate to ask. Also, if you'd like to leave any feedback then please click the link in my signature .

George
eForum Team

It was a pleasure to leave feedback after such excellent and timely assistance!
Thank you again!

Best wishes.
Paul

[Bradden]

Hi, I've been using the smtp.360.com settings to send email from two Vodafone mobiles for about 3 months. Then over this weekend it all stopped. Are you sure there isn't something technical that has changed. Mine works fine over Wifi but not over 3G which leads me to suspect that something on the vodafone side has changed.

Could you investigate and come back to us.

Thanks

I've had the same issue over the last few days too using my HTC Desire. Fine on WiFi.. but not over 3G.

[George]

Hi Bradden,

Thank you for posting. I can confirm that there aren't any issues with the Vodafone 360 Outgoing server. I'd recommend ensuring that it's all setup correctly using the details earlier in the thread. I'd also advise checking that you're able to login to your 360 account with the username and password.

Let me know if you have any further issues.

George
eForum Team

[paulokarat]

Hi Wayne - your solution to get around the outgoing mail problem reported in the eForum by using the 360.com mail server worked really well - until Vodafone discontinued the 360.com service..!

Is there a different outgoing mail server available that Vodafone customers can now use?

Thanks

Paulo

[Wayne]

Hi paulokarat and welcome to the eForum

You can use any open server as your outgoing server. Google’s works perfectly too. All you need to do is sign up for a GoogleMail account and use their outgoing mailserver.

Let me know how you get on.

Thanks

Wayne

[Bradden]

Open servers? Generally not avaibable to prevent spam.

Google.. perfect?

Have you tried it?

I did use the gmail option to send from a different address. http://mail.google.com/support/bin/answer.py?hl=en​-GB&ctx=mail&answer=22370 but all this has done is added another line to outboud email..

Bradden [***@gmail.com]; on behalf of; Bradden [***@***.com] (* used to avoid my address being spammed)

Of course not.. Vodafone employees have a seperate private email server!

[Dave]

Hi Bradden,

When it comes to email from our phones or any non-work connections, we are in exactly the same position as you, and the Gmail server is one we have used for sending outgoing email successfully in the past.

Can you confirm for me the outgoing server settings you currently have in place? As you've done here, you can leave out the secure items like email addresses, usernames and passwords, but we can take a look to see if the other settings match what we'd expect to see.

Dave

[Bradden]

I am now using o2's smtp servers to send email.

I've no problems with  the settings on gmail.. I just don't like the way it operates.

The gmail server does work.. but it's not ideal.Since these messages are sent by Gmail's servers but "from" a non-Gmail address, they have to include your original Gmail username in the "Sender" field of the message header to comply with mail delivery protocols and help prevent your mail from being marked as spam. Most email programs just display the "From" address and not the "Sender" field, but some (including versions of Microsoft Outlook) show these messages as coming "From username@gmail.com On Behalf Of customaddress@mydomain.com" which is really annoying . and unprofessional.

I understand Vodafone revewing thier service.. but they have simply cut it.. there is no alternaive but to use someone elses server?

Considering so much of mobile usage is data nowadays I find it enexcusable that you don't offer something this basic.. it's not expensive or complicated.

You have forced me to use a competitors service.. it's probably not the smartest move strategically.

[paulokarat]

Thanks for these posts, Bradden (and Techteam).

My problem is the same as Bradden's. It's not that the gmail option doesn't work, it's that it's not suitable for people like us who use our phones to send emails from our business accounts. I have my own business domain name and email account, so it's confusing and unprofessional for my customers to receive emails from me when I send them from my phone where it gives my email address as my gmail not my business address. This didn't happen when we used the 360.com outgoing mail server.

Sounds like there's no solution available from Vodafone so, like Bradden, it looks like I'll be heading over to O2.

Paulo