Pay monthly services

[ajuk14]

Hi,

I am unable to call customer services at the moment so hope this will do.

I signed up to the onlline My Account features on the vodafone website but it keeps telling me i do not have the proper privileges set by my account admin. For some reason it thinks i have a business account. I also tried to download the Vodafone app on my phone and it tells me i have a business account aswell. When i joined Vodafone it was as a personal customer.

Could someone please get in touch regarding this.

Thanks

[Lee]

Hi there ajuk14,

Many thanks for your post about your MyAccount registration.

We will need access to your Vodafone account in order to be able to resolve this one. I've just sent an email to your registered eForum address. If you could do the honours and reply to that email with the requested information we'll be in touch to resolve this for you.

Cheers,

Lee

eForum Team