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First Poster
evensis
Posts: 1
Registered: ‎07-11-2011

My account problem

[ Edited ]

Hey there,

 

Not sure if anyone else has come across the issue, but signed up for online billing but everytime i login after the 3 options i get:

Requested service is already avaliable on the number.

Paperbased billing has been stopped as well, i have absolutely noway of finding out how much my bill will be or when it will be due for payment. Called up vodafone support, had a very friendly woman on the end but unfortunately had no idea what was going on it seemed, and promised it would be fixed within 24 hours. Still waiting a week later!

 

Anyone have any idea how to fix this, starting to pull my hair out with it! Not to mention the touchscreen on the phone has gone rather flaky as well.

 

Cheers in advance.

Message 1 of 2 (1,668 Views)
Tech Team
Tech Team
Lee
Posts: 17,230
Registered: ‎27-10-2008

Re: My account problem

Hi there evensis,

 

I'll get an email out to you to resolve this one. Please reply and we'll be with you as soon as we can.

 

Cheers,

 

Lee

Message 2 of 2 (1,588 Views)