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Occasional Poster
steve72
Posts: 9
Registered: ‎21-05-2011

My phone is dead what are Vodafone going to do about it? Nothing is the answer!! THANKS!!

[ Edited ]
Posted from Facebook

In January Vodafone changed their early upgrade policy from 190 days to 70days. In February Vodafone then again changed their upgrade policy from 70 days to 50 days!! Well thanks for not telling me ######!!

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Professor I
mari1970
Posts: 1,689
Registered: ‎08-01-2011

Re: My phone is dead what are Vodafone going to do about it? Nothing is the answer!! THANKS!!

Hi steve72,

The early upgrade option did not form part of your contract with Vodafone,  this was an extra service that they could withdraw at anytime.. They were not obligated to contact you to advise of this



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Moderator (Retired)
Andy
Posts: 20,669
Registered: ‎25-11-2010

Re: My phone is dead what are Vodafone going to do about it? Nothing is the answer!! THANKS!!

Hi steve72,

I've noticed that you've already posted your query here. This was logged to be looked at by the team and, to save duplicating information, we'll only respond on the linked thread.

Many thanks to mari1970 for her response, but as there's nothing further that we can add here, I'll now close this thread.

Please use only one thread per query, and as soon as an advisor is available, they'll be along to help.


Thanks

Andy

Moderator

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