Pay monthly services

[johnb78]

Hi All

I was just wondering if someone knew if there was an issue with the My Account section on the V'fone website as I have been unable to log in the last feews to check my bill.

I just keep getting the following error message

Sorry

There seems to be a problem with your account. Please try again or contact us.

• Sorry, we're having a technical problem at the moment. Please try again in a few minutes.

If anyone can help it would be much appreciated

Many Thanks

[James]

Hi johnb78,

Thanks for your post here and welcome to the eForum from all of the team.

To be honest it sounds like your account has been locked however, I won’t be able to confirm this until I take a look a t the online account in more details.

So we can do this I have sent you a quick PM, please follow the instructions on the PM and we will then be able to follow this up for you.

You can find your PM inbox here.

James

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