Pay monthly services

[tragusmack]

I took the opportunity to order 2 pay monthly sims on 1/4/12.

I have had no contact from Vodafone beyond confirmation of the order.  I telephoned customer service yesterday and after an age was given an account number and 2 mobile telephone numbers.

The girl claimed that the order was not a Vodafone direct order and wasnt made online.

I have not recieved the sims yet and when attempting to register on vodafone website, I get the message that thr number does not exist.

My order number is : o365679907

Very confused, 

Any answers available?

[Dave]

Hi tragusmack,

We'll be happy to see what's happening for you. I'm sending you a PM so we can get the details we'll need to resolve this.

You can find your PM inbox here. If you can't access this link, please ensure that the box next to "Turn on private messages" is ticked on this page, and let us know if you need any further assistance.

Dave