Pay monthly services

[martinkent]

Hi,

On Friday 9th December I changed my plan, from a £36 a month iphone plan to a £31 a month plan with a Samsung Galaxy S2 which has 600 minutes, free texts and 500megs data, which I should be receiving Today.

This morning I received a text message as follows:

You can still browse the mobile internet, view you favourite websites and email for £1 a day. (subject to a fair use limit of 100MB per day.Terms apply.

My £31 a month plan came into effect from midight on Friday, so I'm a little confused with this text, I'm assuming it's a generic text sent as my old plan is discontinued and I've still got 500MB of data in my new plan .. can someone please clarify this for me please.

Thanks,

Martin.

[Lee]

Hi there martinkent,

Thanks for your post. I'm not sure on this one and will need to access your account to double-check everything is as it should be.

I've therefore sent you an email so we can check the account plan details. Please reply and we'll be with you as soon as we can.

Cheers,

Lee