Pay monthly services

[Mirza]

Hi! I have vodafone business contract and from last 4 hours there is no service at all and not even SOS. I am in Reading RG30 area. Is there any one who can tell me, what's going on ........................

[James]

Hi Mirza,

There is currently a network server issue which is effecting customers all over the UK, our engineers are aware and are currently working on it as a high priority, once I have more information I will let you know.

James

eForum Tteam

[micann24]

Hi, same for me in leicester also can't log in to my vodafone account.

[splashysmiler]

Hi, I live in oxford and I too have not got any signal. I woke up about 2 hours ago to find that I couldn't make calls or send texts, could mine be the same problem?

[ums008]

Hi guys ... I got same problem in Sunbury .... glad I still got access to WiFi

[Andrew_B]

I got the same fault here, in RG1. Typical - on a day when I really need it the phone network seems to be down.

[hippydippy]

A same here is RG27. I thought it was my phone but glad to swee it's not! Hope it's fixed soon. 

[Sarahmoo]

Hi I'm at heathrow on call! Not sure how long I've had no service for!

[SANDY6774]

we have no signal in salisbury just coming up with emergancy calls, i hope problem gets fixed soon

[c01mason]

I've had no service either in SL1 or RG6, very unhappy

[RAYMONG31]

No service SL6.

[dowlinr]

No service here all along the M4 from Slough SL1 to Reading RG1

Sort it out Vodafone.  I've had no signal since Friday at around 8pm. 

[stu11724]

Same in Surrey; Weybridge. This is very disappointing. The second time now I have had my network connection down due to vodafone. For a period of a week before I was forced to sit on GSM only while upgraded masts misbehaved. I'm quite unhappy being with Vodafone.

[Atif147]

How ridiculous.
No Service in SL2

Rang customer service (took me 12 minutes to get through) only to be told by the idiot to stay on hold for another 13 minutes after which the ###### told me to switch it on airplane mode and off again.

Absolutely disgusted with the customer service. When I spoke to another advisor he told me within minutes the network was down.

How about a message on the website explaining this Vodafone. Filthy, despicable customer service.

[RAYMONG31]

12th Dec 2010

­Vodafone Australia suffered a serious network failure across Western Australia on Saturday afternoon which knocked out both its GSM and 3G networks. A statement by the company on its network status website confirmed the outage which was reported to have started around 1:30pm local time.

[RAYMONG31]

http://www.smh.com.au/technology/technology-news/we-are-truly-sorry-vodafone-20110222-1b334.html
A global problem?

[Silo_Will]

This is getting a bit out of hand, I'm a freelancer and my phone is my life line. At least update your website with the service status. I can't even get through to customer services just get a busy tone. Is there any indication, official word from Vodafone to at least give us some indication of when we make expect the service to be back online? Anyone?

[revelation]

Nothing down in EX20 either. Customer service agent very honest, told me right away i was one of 3.8 million with the same problem! No time frame known for this to be fixed though 

[LittleBoy]

RG1 - no service.... again.

This is not the first time in the last two months that Vodafone has left me with no service in this area, yet they still expect payment on time every month.  There is little or no information and never an apology or explanation.

Seriously considering cancelling my contract and moving to another provider unless Vodafone offers a satisfactory level of compensation. 

Chris

[debbiecook]

Me neither and I am in RG5