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Occasional Poster
LisaMarieTempany
Posts: 4
Registered: ‎06-05-2012

Not getting facebook/twitter notifications and texts now

Since Thursday 3rd may i have not been getting facebook/twitter notifications to my phone. i've had some other texts but none of them now and the ones i normally get from people i subscribe to on facebook and twitter. :smileysad: please help. i even sent a text to myself but that didnt come through.

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DPH
Helper II
DPH
Posts: 3,152
Registered: ‎12-02-2008

Re: Not getting facebook/twitter notifications and texts now

Have you checked your notification settings in the app? I recently updated my facebook app and some notifications were switched off (thought it was quiet haha).
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Occasional Poster
LisaMarieTempany
Posts: 4
Registered: ‎06-05-2012

Re: Not getting facebook/twitter notifications and texts now

yes and the phone is a LG KG130 and i was getting texts on it till thursday night. i've only kept the phone as it has photos of my children on it. had it since 2008.

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DPH
Helper II
DPH
Posts: 3,152
Registered: ‎12-02-2008

Re: Not getting facebook/twitter notifications and texts now

Must be well overdue an upgrade then Lisa. The great news is that if you take your old phone into store Vodafone have a gadget called "Red Box" which transfers photos, videos, contacts across to your new device. Treat yourself to a sparkley new phone and keep all your cherished memories as well.
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Tech Team
Ian_C
Posts: 1,163
Registered: ‎05-03-2010

Re: Not getting facebook/twitter notifications and texts now

Hi LisaMarieTempany.

 

Many thanks for your post and welcome. Thanks to DPH for that advice which is spot on. :smileytongue:

 

We’d love to try and get you a great value deal and also a sparkly new phone which can have your photos transferred to it.

 

I’ve sent you a private message with details of how to contact us if you do need any help with this.

 

You can find your PM Inbox here. If you can't access this link, please ensure that the box next to "Turn on private messages" is ticked on this page, and let us know if you need any further assistance.

 

Let me take this opportunity to show you how Vodafone like to say thank you; take a look at VIP.

 

Cheers

 

Ian

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