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Rank 5: Regular Poster
gruf
Posts: 89
Registered: ‎24-07-2012

Online account, and remaining days left to use minutes, anyone got any other suggestions to add

IM in my online account eventually and I can see everything, lovely

 

There's one problem ive noticed so far,

It displays how many minutes you have left but don't tell you the reset , anniversary date that they run out or renew.

It would be better if it showed a countdown of how many days left to use the minutes so we could judge and plan out our usage easier.

Could this be past on to the right people/deparment

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Rank 50: Grand Master
drey_p
Posts: 10,954
Registered: ‎13-10-2009

Re: Online account, and remaining days left to use minutes, anyone got any other suggestions to add

Good idea Gruf - I am sure that the eForum Team will pass this on!  :smileywink:   In the meantime the only way to check your billing cycle would be to look at the Billed Usage tab in the Bill Centre - this will show you your billing period which will look something like this:

 
17 Jun to 16 Jul

 

It will always be the same period, unless you have recently upgraded your plan.


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Rank 5: Regular Poster
gruf
Posts: 89
Registered: ‎24-07-2012

Re: Online account, and remaining days left to use minutes, anyone got any other suggestions to add

[ Edited ]

it needs to be added to the iphone app as well,

im not sure about other apps on other makes.

Message 3 of 4 (1,737 Views)
Tech Team
Simon
Posts: 9,282
Registered: ‎10-01-2011

Re: Online account, and remaining days left to use minutes, anyone got any other suggestions to add

[ Edited ]

Hi gruf and drey_p

 

Thanks for your post and great to see that you can see everything on your My Account page now :smileyhappy:

 

With reference to the countdown of the days showing on your usage calculator, I've posted the suggestion on our internal employee ideas board. Don't worry, I'm not planning to take the credit for it, I've posted the link in there too to show that it's a great idea from our customers  :smileywink:

 

In the meantime, if you check your bill it will show your billing period. This is the same every month so you could set yourself a reminder on your calendar each month to let you know when your allowances reset.

 

These things can take time for a response, however as soon as I see anything on it I'll post back on the thread.

 

Thanks

 

Simon

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


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