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[VickySmith]

After 15 months on contract, can Vodafone please sort out my bloody online account. I have made numerous phones calls, emails and still they cant sort it out. It keeps saying it needs authorizing by the online administrator but thats ME!!!!!!!!!!. Get it bloody sorted!!!!!!!!!!!!

[SynthFG]

No need to be rude,

It's a common problem and one of the voda employees will be contacting you sometime within the next 24-36 hrs via pm to look into your acount and get this sorted 

[Lee]

Hello VickySmith,

Thanks for your post.

This happens if there is more than one online account registered to your number. It's just a case of finding the first registration (the administrator) and granting you access.

I've sent you a PM which can be accessed here. If you could follow the instructions in the PM and send us your details one of the team will be with you as soon as they can.

Cheers,

LeeH