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Scout I
grindlestar
Posts: 11
Registered: ‎22-01-2011

Ordered Wrong Upgrade Phone!

Today I upgraded my very outdated Nokia 5800 to one of the latest smartphones available because I thought it would help keep me organised at work. I looked at a Blackberry that seem to be very popular at the moment. The Blackberry Bold 9780 was one of my favourites so I thought I'd order it, but I got sidetracked doing one thing or another. I came back later to order it but mistakenly ordered the Blackberry Bold 9700 which is not what I wanted.

 

Is there anyway that I can change the Blackberry Bold 9700 for the Blackberry Bold 9780? How do I go about doing such replacing?

 

PLEASE HELP!

 

George :smileyhappy:

Message 1 of 4 (1,832 Views)
Professor III
bertyb
Posts: 2,187
Registered: ‎11-09-2010

Re: Ordered Wrong Upgrade Phone!

Where did you order it from, online or telesales ?

 

Message 2 of 4 (1,824 Views)
Contributor I
Dorfer
Posts: 72
Registered: ‎06-01-2011

Re: Ordered Wrong Upgrade Phone!

should be no problem.

First of all where did you upgrade? Online or telesales?

If it was just done today you can call up sutomer services and see if its still pending and get it cancelled.

If its put into motion then you can return it as soon as your get it to get the 9780. Obvious after you let customer services know lol
Message 3 of 4 (1,814 Views)
Scout I
grindlestar
Posts: 11
Registered: ‎22-01-2011

Re: Ordered Wrong Upgrade Phone!

I purchased it today online, 

 

I tried calling today but the lines are closed on weekend, are they not?

 

George

Message 4 of 4 (1,796 Views)