06-03-2012 02:13 PM
I was wondering whether anyone here may be able to help me.
Over the weekend my phone broke after I dropped it leaving me with an older handset which is unable to do anything which I want it too.
I had an Samsung Galaxy Europa which was lost and I didn't bother with claiming it as I had a iPhone off my mother.
But I called today enquiring and they were saying that I cant touch my contract untill December 22nd and I can't exactly afford to pay the £187 fee to cancel my contract. (Don't exactly want too either!)
So what I'm asking is, is there any way that I can somehow upgrade my contract to £25 p/m and get a new phone before my contract runs out?
06-03-2012 02:31 PM
Voda have removed any trace of an upgrade before 50 days from contract end over the past few weeks,
The options may or may not return at a later date, but for now you are stuck
Your options at the moment are either to get a PAYG or sim free phone and use your contract sim in that, or take out a 2nd contract
06-03-2012 03:33 PM
It not a case of Vodafone not being understanding, the upgrade period is 50 days before the end of your contract and your contract probably does not end until the beginning of next year. Even if Vodafone were able to upgrade your phone, it would mean adding on your remaining months onto the new contract which would make it a very long time before you would be able to get a new subsidised phone and the maximum time for a contract is 24 months.
At the time of starting your contract, you would have been provided with a Samsung Galaxy Europa which would have been subsided and the cost of providing the phone would have needed to have been recovered during the life of your contract, you may have lost the phone, but it still has to be paid for.
06-03-2012 04:07 PM - edited 06-03-2012 04:09 PM
Considering that the phone only costs £49.99 in a well known retailer and I pay £20 p/m I think that I've paid it.
Hardly go anywhere near the amount of minutes and texts I'm allowed in terms of limitations.
I've paid for the phone, in fact probably more. Unlike the £2.2bn worth of taxes Vodafone haven't paid HMRC.
06-03-2012 04:16 PM
And another thing which annoyed me most was when I called 191 and got through to a real person I was told that they couldn't do it because of the "economic situation".
According to Vodafones 2010 Annual Report they made a profit of £7.68bn last year.
Now come on.
06-03-2012 04:53 PM
The profit Vodafone make is the business of the shareholders who have money invested in the company which goes towards the pensions funds for people just like yourself, who pay into a pension fund out of their monthly salary.
If you had searched the forum and the internet, you would have had answers for the fantasy tax bill which never existed.
Your upgrade period is 50 day before the end of your contract which is the same for all of us and other networks.
06-03-2012 07:51 PM
06-03-2012 07:57 PM