Pay monthly services

[xxmrsxx]

Hi,

I've just upgraded my phone and kept my current price plan which includes 600 free minutes but now its gone down to 300 mintues which is not what I asked for. I wanted to keep my price plan which was agreed on the phone yesteday.

If you could get back to me I would be very grateful,

Thanks.

[James]

Hi xxmrsxx,

Many thanks for your post here.

Sorry to here that you are having issues with your upgrade however, you don’t need to worry as the eForum team are here to help.

As this will require access to your account, I have sent you a quick email, please reply to the email with your details and I will be able to get on of our team to look into his and get it resolved for you.

James

eForum Team

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