17-04-2012 10:44 PM
19-04-2012 03:36 PM
To be honest with you depending on when the phone was purchased and through which channel we may not have the full order details which is why these details were requested.
However, if you would like the eForum team to get this sorted for you please follow the instructions on the PM that I have sent you and one of the team will be able to look at this for you.
You can find your PM inbox here.