Pay monthly services

[Tallguy]

Hi, does anyone else have an unusual renewal date under the Price Plan tab of the Account section of the My Vodafone app?

Mine says August 2014, which is two and a half years from now and about three years from the start of my renewal last year.

I was expecting to be on an 18 month contract - is this an error in the app or with Vodafone accounts?

And finally: Even though I changed my contact and login email addresses years ago, I still get the "Your bill is ready" email sent to an old email address. Indeed the only reason I keep this old address is so that I don't miss a Vodafone email. Is there another section of the My Account / Details / Profile where I can change this, I've only found one place?

Thanks for looking!
Tallguy.

[Dave]

Hi Tallguy,

I'll pop you an email so we can see what's happening and get everything tidied up for you.

Just reply back and we'll get onto it.

Dave