19-05-2012 06:18 PM
Solved! See solution
20-05-2012 03:53 PM
Welcome to the eForum from all of the team.
I’m sorry to see that you are having issues with your online account however for us to look at this we will need to speak with you directly.
So that we can do this I have sent you a quick email with our direct contact details, simply follow the instructions on the PM and we will be able to take a look at this for you.
You can find your PM inbox here.
20-05-2012 09:44 PM
I sent. Information requested then found another email from customer care which advised me to delete cache and cookies before login.
I did this and lo and behold all now works fine.
Thank you for your prompt response but hope I don't need to post again on same subject
21-05-2012 09:00 AM