19-04-2012 09:21 AM
I'm almost at the end of my contract and I've had at least three calls from the retention team. The problem is though the deals offered are just the same as the standard pnes on the VF home page and in no way reflect the fact I've been with VF over 10 years plus with a 2 second Google I can beat them.
How do I get to speak to an someone empowered to cut a reasonable deal ?
19-04-2012 02:51 PM
Many thanks for your post and a warm welcome.
We’ll be happy to look at upgrade options for you.
I’ve sent you a private message with details of how to contact us if you do need any help with this.
You can find your PM Inbox here. If you can't access this link, please ensure that the box next to "Turn on private messages" is ticked on this page, and let us know if you need any further assistance.
Let me take this opportunity to show you how Vodafone like to say thank you; take a look at VIP.