07-06-2012 12:12 PM
08-06-2012 03:41 PM
Thanks for posting. I'm sorry to see you tried to contact us when the Transfer of Ownership Team were offline temporarily. We endeavour to avoid issues in our contact centres but despite our best efforts even the biggest companies like ourselves can be susceptible to technical hiccups.
If you're not looking to use the direct dial 08700 719038 number and you've not yet had a chance to set this sorted, you're more than welcome to call 191 free from your handset to get transferred. I've just tried the service on my own number and they were able to pop me through no problem.