Pay monthly services

[wrjack]

Despite several phone calls and resets of my Business Account , I am still unable to view my online itemised billing.

I receive the generic message.

Sorry, due to the high levels of registrations Vodafone Bill Centre is receiving it is taking a little longer to complete your registration. Please try again in a few minutes. The rest of My Account is available for you to use.

This is not due to my browser (Tried Internet Explorer (Versions 7 and 8), Chrome, Safari ect)

This is not due to my PC (Tries from several different Pcs, running differen operating systems!)

This is due to a fundemental design fault with the Vodafone website and service which has been reported many, many times on these forums....but never fundamentally addressed by their technical support department!!!

For a telecoms company of its size and wealth this is beyond being discracefull. Why can such a fundamental issue, i.e the accessibility of customers online bills not be FIXED!!!!?????

I would like this issue resolved as no doubt  would many other customers

William

[Kay]

Good Morning wrjack,

Welcome to the eForum, I'm sorry it's not under happier circumstances.

We will need to raise this as a fault if we haven't already, in the meantime any invoices you're missing I'm happy to send to you. Please follow the instructions in the PM I've just sent and we'll be in touch.

You can find your PM inbox here.

All the best,

Kay

[markll]

I too have been having the same problem since I made some changes to my account last week. It was working fine before. Can someone email me the instructions also?

[Wayne]

Hi markll

I’ll send you a private message over to you explaining how to get in direct contact with us so that we can get this sorted.

You can find your PM inbox here

Thanks

Wayne

If you have a spare minute could you please take the time to fill out a short feedback form about me?

You can do so here