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Occasional Poster
TheAwesomeSaurus
Posts: 6
Registered: ‎01-04-2010

Unable to login

Hi, I've been unable to login to my account for the past couple of months or so, just get the error message -

 

There seems to be a problem with your account. Please try again or contact us.

  • Sorry, we're having a technical problem at the moment. Please try again in a few minutes.

I've tried changing my password, logging in on different browers, but nothing seems to want to work. Even sending an email to customer support isn't working.

 

Help would be appreciated.

 

Thanks.

Message 1 of 3 (1,895 Views)
Occasional Poster
TheAwesomeSaurus
Posts: 6
Registered: ‎01-04-2010

Re: Unable to login

:smileyindifferent:

Message 2 of 3 (1,821 Views)
Mentor III
_365_
Posts: 669
Registered: ‎24-08-2011

Re: Unable to login

If its been for that long its unlikely to be something simple - u can call CS on 191 and get your online account/password reset - i think if its tried unsuccessfully too may times it get "blocked" and you get error messages

 

:smileyhappy:

Message 3 of 3 (1,818 Views)