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[emmaa89]

i have always had a message on my online account that i can upgrade my handset by the end of April

Now i have logged in and aparantly i can only upgrade in september now!!!!!!

i am absolutely fuming - is there anything that can be done!!!!!!!!!!!!

[bertyb]

Hiya

Only thing you can really do is consider taking out a 2nd line, or paying off the remaining months of the contact you already have.  The early upgrade was just a feature at the time and has been removed, in essence the upgrade 6 months early was added onto your new agreement, so it wasn't always quite as beneficial as it may have seemed