Search in eForum:
Reply
First Poster
xbabyabyx
Posts: 1
Registered: ‎31-12-2009

Upgrade

Hi all,

I am due an upgrade on my phone as I have less than 70 days remaining on my contract. However, I am a bit confused...can I upgrade my phone without starting a new contract? I just want a new device, not a new contract.

Please help, thanks!
Message 1 of 4 (1,060 Views)
Regular Poster
P1E_EATER
Posts: 313
Registered: ‎24-09-2008

Upgrade

Hi xbabyabyx

Unfortunately no. The handsets are given out as a reward for signing up for a new contract. The whole point is that Voda will recoup the hundreds of pounds they have spent on the device by ensuring that you will be their customer for a guarranteed period. You will probably be able to stay on the same priceplan you already have you will just be extending the amount of time you stay with the company. It wouldn't be great business sense if they just gave you a phone for nothing.
P1E EATER

"Promises and Pie crusts are made to be broken"
Message 2 of 4 (1,060 Views)
Tech Team
James
Posts: 18,106
Registered: ‎21-07-2008

Upgrade

Hi XbabyabyX,

I'm afraid that P1E_Eater is correct here, we can only upgrade a handset with a new contract extention however if you don't want this then you can also purchase a phone SIM free if you don't want a contract.

James
eForum Team
Message 3 of 4 (1,060 Views)
Regular Poster
Flenser
Posts: 183
Registered: ‎09-11-2009

Upgrade

If you want a new phone without a new contract your best bet would be to buy a SIM-free handset.
Whilst Vodafone may have their faults (as do all mobile service providers) I am glad to remain their customer.

Long may our relationship remain mutually beneficial.
Message 4 of 4 (1,060 Views)