31-12-2009 12:25 AM
I am due an upgrade on my phone as I have less than 70 days remaining on my contract. However, I am a bit confused...can I upgrade my phone without starting a new contract? I just want a new device, not a new contract.
Please help, thanks!
31-12-2009 03:51 AM
Unfortunately no. The handsets are given out as a reward for signing up for a new contract. The whole point is that Voda will recoup the hundreds of pounds they have spent on the device by ensuring that you will be their customer for a guarranteed period. You will probably be able to stay on the same priceplan you already have you will just be extending the amount of time you stay with the company. It wouldn't be great business sense if they just gave you a phone for nothing.
"Promises and Pie crusts are made to be broken"
31-12-2009 02:04 PM
I'm afraid that P1E_Eater is correct here, we can only upgrade a handset with a new contract extention however if you don't want this then you can also purchase a phone SIM free if you don't want a contract.
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31-12-2009 02:31 PM
Long may our relationship remain mutually beneficial.