01-05-2012 09:46 PM
01-05-2012 09:55 PM
I think I have seen something posted in the forum about this before, in that there had to be 25p of credit on the phone for it to work, or something similar, whether there should be is a different story, there are terms and conditions abt it on the web site and I cannot see anything that says there needs to be credit
02-05-2012 07:09 AM
As with all PAYG numbers, the SIM has to be kept active with a regular chargeable call and top up or the SIM gets disconnected.
As you have mentioned, this has been working as it should now for a long time and now your girlfriend has to put a top up and make a chargeable call to keep the SIM active.
You only need to put a minimal amount on her phone and get her to make a chargeable call and you will be able to receive calls from her on Family.