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Rank 1: Guest
Posts: 11
Registered: ‎01-11-2012

Website maintenance

Hello

I've been trying to get on to My Vodafone since Sunday to check my bills - does anyone know when this is going to end?

Message 1 of 7 (1,596 Views)
Rank 1: Guest
Posts: 3
Registered: ‎21-01-2014

Re: Website maintenance

Posted from Facebook
was supposed to end yesterday but its still down no one can get on or buy freedom freebie packs
Message 2 of 7 (1,596 Views)
Gemma
Posts: 2,293
Topics: 13
Thanks: 137
Solutions: 29
Registered: ‎21-11-2013

Re: Website maintenance

Hi,

 

The issues were resolved yesterday afternoon.

 

Please let us know if you need anything further.

 

Thanks,

 

Gemma

Message 3 of 7 (1,539 Views)
Rank 1: Guest
Posts: 3
Registered: ‎21-01-2014

Re: Website maintenance

They are not resolved as far as I am concerned. The error repeats itself.

Message 4 of 7 (1,498 Views)
DaveCD
Posts: 6,854
Topics: 74
Thanks: 192
Solutions: 89
Registered: ‎26-07-2011

Re: Website maintenance

Hi guys

 

Sorry to see the frustration that this has caused.

 

The problems you are experiencing are linked to this here, and we'll have this up and running as soon as possible.

 

DaveCD

Message 5 of 7 (1,436 Views)
Rank 1: Guest
Posts: 1
Registered: ‎04-02-2014

Re: Website maintenance

i have been trying for 2 weeks now (this time! the last time was the end of November 13 when i had no choice other than go to customer services to sort the issue i was having!!). the service is unbelievable. i have tried on ipads, galaxy tabs, xp machines, and windows 7!!!!

Message 6 of 7 (1,267 Views)
Moderator (Retired)
Posts: 23,636
Registered: ‎21-07-2008

Re: Website maintenance

Hi widsyboy,

 

If you clear your cache and cookies, this should now be back up and running.

 

If you’re still having trouble after doing this, please contact the team here.

 

James

 

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 7 of 7 (1,244 Views)
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