18-04-2012 09:09 AM
18-04-2012 10:04 AM
18-04-2012 10:33 AM
Thank you for your post and a very warm welcome to the eForum.
I am sorry to see the frustration that this has caused.
As has been mentioned by our excellent community that JUMP is a Phones4U service, however I would like to take a look at your account to ensure all has been cancelled off correctly and to investigate if we have had any involvement at any point throughout this issue, this way we can then follow our proceedures and feed this back.
So we can discuss this further with you I have sent you a Private Message to follow and we will be in touch as soon as we can.
You can find your PM inbox here.