16-03-2011 09:33 PM
I'm not sure if this is the correct section, but ive recently sent my phone off to repair and it has been a full 7 days tomorrow (5 working days) and i tried to track my phone to see where it is but i havent been given a code to track it so i cant and i dont know where it is going to be i need my phone so any help would be appreciated, also if this is the wrong section could someone please point me in the right direction, thanks and thanks in advance for anyone that helps me solve my problem,
PS: if this helps anyone the problem with my phone was a faulty trackpad and i had a BlackBerry Curve 9300
Thanks in advance
17-03-2011 10:37 PM
Unfortunately as you don't have your Job number we are unable to take a look at this without accessing your account, to do this i have sent you a quick email, please reply with your details and I will be able to chase this up for you.
I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.
If you see a helpful post, please click the 'kudos' button to thank the author. If a post solves your query, please click the ‘Problem solved’ button. This helps others find helpful answers in the community too.
19-03-2011 01:07 AM
Well its not my contract so i cant answer all of those questions, i am registered to my mom's account and she isn't home i have someone else looking after me so i won't be able to answer all of these, any other way for you to help me would be greatly appreciated, Thanks
19-03-2011 06:43 PM
19-03-2011 07:02 PM
I have replied to you in your other post here.
Can you please refrain form posting your issue in more than one thread, as this breaches the Terms and Conditions of the eForum. As soon as you post we will have marked your post for reply and will be back with you as soon as possible.