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[D4WNO]

Hi, when I text other people I quite often get a reply from them asking who ti is, because a totally different number shows up than what I actually have. They can reply to both my real number and this weird number and I'll receive the messages fine.

What on earth is this all about? Sick of calling Vodafone as they haven't come up with anything every time I've tried calling them

[_365_]

Evening,

what model phone are u using?

[James]

Hi D4WNO,

I must admit that this is a strange one however can you confirm;

Does this happen on all massages you send?

Does it happen if your SIM is in a different handset?

Does a similar issue happen if a different SIM is in your phone?

Have you recently ported your number over to us?

If yes, were you given a temporary number whilst your number was ported?

If you call the number does it route to your phone or give a dead tone?

If you can let me know I will be able to look at this in more detail for you.

James

[D4WNO]

Hi, it's an iPhone 4

[D4WNO]

Hi James,

I haven't tried the sim in another phone and it seems to be random and doesn't do it all the time.

I ported my number over to you when I joined but I've had it about 3 months now, it's only done it since then now I think about it. Both numbers route to my phone

[James]

Hi D4WNO,

I must admit that this is a strange and I’m not sure why this is happening.

However as this has only happened since the port it sounds like there may have been an issue with the port.

So that we can look at this for you I have sent you a quick PM with details on how to get in touch with us directly so that we can check this on the network for you.

Please follow the instructions on the PM and I will be able to investigate this further for you.

You can find your PM inbox here.

James