14-03-2012 12:14 PM
I have four contracts on my account and one is due for renewal, I am very disappointed that Vodafone will not make any attempt to give me a good deal and will let me take the contract to another provider after five years... I refuse to accept an offer that a new customer can get and no reward for being so loyal.
Don’t want to move but have no choice, I have requested my PAC code....
Solved! See solution
14-03-2012 07:46 PM
Good Evening oskinner1390,
Welcome to the eForum.
I'm sorry to hear you aren't happy with the deals you have previously been offered. Although we have no lee-way on iPhone deals, we can tailor a package together for any other handset. I'd like to look into this for you to see if there is anything further I can offer.
Please follow the instructions in the private message I've just sent and a member of the team will be in touch as soon as possible.
You can find your PM inbox here.
14-03-2012 08:16 PM
Don't hold your breath!
We have 5 phones on our account and regularly spend £500 a month on premium services (international stuff) but I've been told that we can't have anything as good as the "new customer" deals because we are already with Vodafone.