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Rank 6: Frequent Poster
simax
Posts: 249
Registered: ‎24-08-2008
Accepted Solution

iPad2 - Existing customer - does not make sense

Hi,

Fancy getting an iPad2 16GB. Have 2 lines active with Voda approx £90 a month. Now this is mainly a query.

I also have a 3 sim zero contract that's not been used for 2 years+. £0 spend a month (lost the sim 2 years ago). They can offer me an iPad2 for £199 (£30 discount for existing customers) and £25 a month for 15GB data for 2 years.

Looking at Voda website I can get the same for £229 and £27 a month for 2GB data.

I don't care about the data side as it'll be used 80% of the time at home on WiFi so 2GB would be plenty, but over 2 years I'd spend £78 more getting it from my main supplier rather than a company I've shown no loyalty to.

Was wondering if Voda offer a scheme to existing subscribers? If not its no problem, but rather keep my business in one place.

Thanks for your time.
Message 1 of 35 (3,732 Views)
Rank 44: Oracle III
Nabs
Posts: 7,703
Registered: ‎06-05-2009

Re: iPad2 - Existing customer - does not make sense

Hi Simax,

 

As your looking for a deal on a new line you would be best speaking to the experts over on the @vodafoneukdeals twitter team.

They specialise in upgrades and new lines! For info on how to contact them head over here and follow the instructions.

They are a small and very popular team so they may not reply straight away, stick around though as one of the team will get back to you as soon as they can.



Find this post useful? Give it the thumbs up below!

Message 2 of 35 (3,709 Views)
Tech Team
Ben_H
Posts: 7,784
Registered: ‎08-06-2009

Re: iPad2 - Existing customer - does not make sense

Hi simax,

 

Thanks for getting in touch! We do indeed offer an iPad 2 deal which has a festive discount on exclusively for current customers as follows:

Free 16GB iPad 2

2GB Mobile Data
1GB BT Openzone Wi-Fi Access
£30 per month

24 Month Agreement

 

It sounds like you'd qualify for this offer, so if you're interested simply reply to the email I've sent to you and a member of my team will get in touch! If you've already used the link supplied in the post above (thanks Nabs!) there's no need to reply to my email. :smileywink:

Cheers, Ben 

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 3 of 35 (3,697 Views)
Rank 6: Frequent Poster
simax
Posts: 249
Registered: ‎24-08-2008

Re: iPad2 - Existing customer - does not make sense

I've replied to your mail.

Ta :-)
Message 4 of 35 (3,688 Views)
Rank 6: Frequent Poster
simax
Posts: 249
Registered: ‎24-08-2008

Re: iPad2 - Existing customer - does not make sense

Hi Ben,

Just got a call from Amanda in sales who's arranged it all for me. Was £32 a month not £30 so a tiny bit peeved about that but not the end of the world. Should get it Monday.

Cheers
Message 5 of 35 (3,681 Views)
Rank 1: Guest
mattwingar
Posts: 16
Registered: ‎22-12-2009

Re: iPad2 - Existing customer - does not make sense

Hi,

Just wondering if someone can help me regarding deals on a ipad 2 for existing customers. I have 2 contracts with vodafone at the moment and both of them are over £35 per month. 

My friend who isn't a Vodafone customer has just got a Ipad 2 64GB in black for £120 and pays £27 per month. So as a current customer was wondering what great deal you can do for me!!!

 

Thanks

 

Matt

Message 6 of 35 (3,677 Views)
Rank 6: Frequent Poster
darylt
Posts: 137
Registered: ‎18-10-2009

Re: iPad2 - Existing customer - does not make sense

Hi Ben_H

 

I am too interested in the same deal but am looking to also remove a Mobile Broadband (or move my number over to an ipad account).

 

Could you please send me details/email too please?

 

Sorry for the hijack.

Message 7 of 35 (3,659 Views)
Tech Team
Ian_C
Posts: 2,695
Registered: ‎05-03-2010

Re: iPad2 - Existing customer - does not make sense

Hi guys,

 

Thanks for posting.

 

We’d love to see if we can help to get you an iPad2 before Christmas.

 

Just contact us here. Please make sure that you include a link to this thread in your email and we’ll be happy to call.

 

Let me take this opportunity to show you how Vodafone like to say thank you; take a look at VIP.

 

Cheers

 

Ian

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 8 of 35 (3,646 Views)
Rank 6: Frequent Poster
darylt
Posts: 137
Registered: ‎18-10-2009

Re: iPad2 - Existing customer - does not make sense

Hi Ian

I've filled out the email on Friday but still haven't had a call. Could you look into this for me please?
Message 9 of 35 (3,609 Views)
Tech Team
Ian_C
Posts: 2,695
Registered: ‎05-03-2010

Re: iPad2 - Existing customer - does not make sense

Hi Daryl,

 

Thanks for coming back. I’ve checked and I can’t see your email in our queue.

 

Did you include MMM135 in the subject line? Also, did you get an auto response reference number after emailing?

 

If you did, just let me have that and I’ll try to find it.

 

I have sent you an email. Just reply to that and we’ll be in touch and hopefully get you an iPad2.

 

Cheers

 

Ian

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 10 of 35 (3,599 Views)
Rank 1: Guest
iangurney
Posts: 2
Registered: ‎26-12-2011

Re: iPad2 - Existing customer - does not make sense

Hi

 

Could some let me know as well what the available deals are please for existing customers,  i'm on an IPhone package at the moment and have been with VF for a few years now. 

 

Thanks

Ian

 

Message 11 of 35 (3,501 Views)
Moderator (Retired)
PaulE
Posts: 6,841
Registered: ‎07-10-2008

Re: iPad2 - Existing customer - does not make sense

Hi Ian, 

 

Ben has listed the deal we offer a little further up in the thread :smileywink:

 

If you're interested in getting your hands on one, reply to the email I've sent you and we'll be in touch :smileyhappy:

 

Paul

Message 12 of 35 (3,495 Views)
Rank 1: Guest
grivers
Posts: 3
Registered: ‎24-08-2011

Re: iPad2 - Existing customer - does not make sense

Can I have this email to please as I'm interested in getting the iPad many thanks
Message 13 of 35 (3,403 Views)
Rank 6: Frequent Poster
simax
Posts: 249
Registered: ‎24-08-2008

Re: iPad2 - Existing customer - does not make sense

Can someone at Voda confirm the iPad deal monthly price? Is it £30 a month as stated above, or is it £32?
Message 14 of 35 (3,395 Views)
Rank 6: Frequent Poster
darylt
Posts: 137
Registered: ‎18-10-2009

Re: iPad2 - Existing customer - does not make sense

It was £32 with £2 taken off ie. £30 for me....
Message 15 of 35 (3,389 Views)
Rank 6: Frequent Poster
simax
Posts: 249
Registered: ‎24-08-2008

Re: iPad2 - Existing customer - does not make sense

Hmmm ok. I've been charged £32, contrary to what was advertised at the top end of this mail... Can someone at Voda clarify? Doesn't sound much at £2, but that's £48 over 2 years..... Ta
Message 16 of 35 (3,384 Views)
Tech Team
Ian_C
Posts: 2,695
Registered: ‎05-03-2010

Re: iPad2 - Existing customer - does not make sense

Hi grivers,

 

I’ve responded to you here.

 

Hi simax,

 

I hope you’ve been having lots of fun with your iPad2 over Christmas.

 

Let me take this opportunity to show you how Vodafone like to say thank you; take a look at VIP.

 

Cheers

 

Ian

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 17 of 35 (3,372 Views)
Rank 6: Frequent Poster
simax
Posts: 249
Registered: ‎24-08-2008

Re: iPad2 - Existing customer - does not make sense

Hi Ian. Yep it's been great fun.mkeeps everyone amused :smileyhappy: However, my query wasn't answered. Can you assist? Ta
Message 18 of 35 (3,368 Views)
Tech Team
Dave
Posts: 13,816
Registered: ‎28-11-2008

Re: iPad2 - Existing customer - does not make sense

Hi simax,

 

If this is the first bill, you may have been charged for slightly more than one month worth of line rental. This is because the initial bill covers the period before you enter the regular billing cycle and then the first full month. You don't get charged any more over the full contract period, but it can just make that first bill a little larger with the pro-rata period included. You can see if this is the case by checking the dates the line rental runs between on the invoice, which you can view online via My Account.

 

If the bill is only for a single month, then let us know and we'll take a look for you.

 

Dave

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 19 of 35 (3,321 Views)
Rank 6: Frequent Poster
simax
Posts: 249
Registered: ‎24-08-2008

Re: iPad2 - Existing customer - does not make sense

Hi Dave,

It clearly states £31.99 as the package price at the top. Feel free to have a look :smileyhappy:
Message 20 of 35 (3,319 Views)