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Rank 6: Frequent Poster
psychopomp1
Posts: 170
Registered: ‎11-09-2009

Re: iPhone Tethering on SIMONLY plan

[ Edited ]

Hi Paul


I've just received the following email reply from Vodafone:


Thanks for your email.
I can see that iPhone tethering is not included in any of your price plans. You're eligible for an upgrade on each number though. Should you wish to upgrade on any of your numbers to include an iPhone price plan, please let me know and we'll arrange a call back for you.
Many thanks,
Darshit [Removed for security]
Vodafone Customer Services

 


I'm not interested in upgrades, i just want to be able to tether on my sim only plans...they were taken out in 2012 when iphone tethering was included on sim only plans. So why won't Vodafone switch on tethering? Otherwise i'll be asking for a PAC for both of my plans and moving.

 

 

Message 41 of 52 (2,924 Views)
Tech Team
Tech Team
Kay
Posts: 8,225
Registered: ‎04-11-2008

Re: iPhone Tethering on SIMONLY plan

Hi psychopomp1, 

 

Can you reply to the email you received so that we can pick this up as soon as possible and look at the options? 

 

Thanks, 

 

Kay

 

 

Message 42 of 52 (2,888 Views)
Rank 6: Frequent Poster
psychopomp1
Posts: 170
Registered: ‎11-09-2009

Re: iPhone Tethering on SIMONLY plan

Hi Kay
I've replied to the email - ref:11289285 - please let me know by email or via this thread if i can have tethering enabled.
Thanks :smileyhappy:

Message 43 of 52 (2,873 Views)
Tech Team
Tech Team
Kay
Posts: 8,225
Registered: ‎04-11-2008

Re: iPhone Tethering on SIMONLY plan

Hi psychopomp1, 

 

We do have your email and will reply to it shortly. 

 

Thanks, 

 

Kay

Message 44 of 52 (2,847 Views)
Rank 6: Frequent Poster
psychopomp1
Posts: 170
Registered: ‎11-09-2009

Re: iPhone Tethering on SIMONLY plan

Hi Kay

 

I've just received the following reply via email:

 

Hi xxx,

 

Thanks for getting back to me.

 

I've checked your post on the eForum. Since your price plan does not support iPhone tethering and you don't want to upgrade, we can move you onto a new iPhone price plan (the Red price plan). There is a one-time cost of £20.00 to make this change and will reflect on your next bill. The monthly cost of this new price plan is same (£17.08 excluding VAT) and will include Unlimited minutes, 1GB mobile internet, Unlimited texts.

 

Should you wish us to move you onto this new price plan, please confirm. Please note that changing the price plan will not change your contract term.

 

Many thanks,

 

Darshit xxxxx

Vodafone Customer Services

 


Why can't i simply have tethering activated on my existing sim-only plans which were taken out last year?

 

 

 

Message 45 of 52 (2,827 Views)
Tech Team
Jenny
Posts: 9,373
Registered: ‎29-07-2008

Re: iPhone Tethering on SIMONLY plan

Hi psychopomp1,

 

Our price plans have been updated and not all of our older plans support tethering.

 

In order for you use this, we’ll need to change your price plan to one of our newer plans as Darshit has said.

 

If you reply back to the email we can get this sorted for you. :smileyhappy:

 

Thanks,

 

Jenny 

Message 46 of 52 (2,803 Views)
Rank 6: Frequent Poster
psychopomp1
Posts: 170
Registered: ‎11-09-2009

Re: iPhone Tethering on SIMONLY plan

Hi

I've just agreed to a new iphone sim only plan over the phone in which tethering is including but i can't find the option to tether on my iphone 4S. Why is this?

Cheers

Message 47 of 52 (2,458 Views)
Moderator (Retired)
Moderator (Retired)
Lee
Posts: 19,284
Registered: ‎27-10-2008

Re: iPhone Tethering on SIMONLY plan

Hi psychopomp1,

 

Thanks for posting. We can fix this for you.

 

Please click here to send us your details and we'll be in touch.

 

Cheers,

 

LeeH

Message 48 of 52 (2,421 Views)
Rank 6: Frequent Poster
psychopomp1
Posts: 170
Registered: ‎11-09-2009

Re: iPhone Tethering on SIMONLY plan

Sorry Lee i accidently deleted the PM, can you re-send it? 

Cheers

Message 49 of 52 (2,344 Views)
Moderator (Retired)
Dave
Posts: 13,816
Registered: ‎28-11-2008

Re: iPhone Tethering on SIMONLY plan

Hi psychopomp1,

 

I'm resending it. Click here to get us your details.

 

Dave

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 50 of 52 (2,303 Views)
Rank 1: Guest
dollydog
Posts: 18
Registered: ‎23-08-2013

Re: iPhone Tethering on SIMONLY plan

Help ! I am very confused ...
Am SIM only iPhone user with 750 MB data as part of my pack. Can i tether without additional charge ???
I see quite a lot of posts regarding this, but seem to be contradictory.
Thank you
Message 51 of 52 (1,848 Views)
Moderator (Retired)
Dave
Posts: 13,816
Registered: ‎28-11-2008

Re: iPhone Tethering on SIMONLY plan

Hi dollydog,

 

It depends on the plan you're on. 

 

Click here to get us your details and we'll have a better picture.

 

Dave

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 52 of 52 (1,759 Views)