Support:

Pay monthly services

Search in eForum:
Reply
First Poster
Ratt100
Posts: 1
Registered: ‎31-08-2011

"Sorry, you're not eligible to upgrade your vodaphone account online at the moment..."

Hi, just started a new contract with vodaphone after being with o2 for years. Just got my number transferred, and now I want to set up an account on the website to view my usage etc. When i text 'account postcode' to 97886 i get that dreaded message "Sorry, you're not eligible to upgrade your vodaphone account online at the moment...". I was hoping things were going to be easy but vodaphone are already getting on my nerves!

Message 1 of 2 (1,623 Views)
Peer IV
Noetic
Posts: 243
Registered: ‎04-06-2011

Re: "Sorry, you're not eligible to upgrade your vodaphone account online at the moment..."

Ring 191 to set up a PIN and to get your account number.
Message 2 of 2 (1,613 Views)