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[emmakay16]

Just come online to find my upgrade date has changed again. This is the 3rd time now. My account first said I could upgrade in February and then that changed which I was really annoyed about! Then it changed to May. Just come online to see what date in May it is so I know when I can get the phone I actually want to find it has changed again to July! Very annoyed about this. When I first got my contract we were told we could upgrade from 6 months before so how can you just change it and keep changing it all the time?

Very unhappy.

How much is it to just cancel the contract all together?

[mari1970]

Hi emmakay416,

Am afraid Vodafone no longer offer the early upgrade,  for which i have provided a link for you to read..

An early upgrade does not form part of your contract with Vodafone, this was an extra service they offered which could be withdrawn at any time..

If you wish to cancel your account then your Early Termination Fee is worked out by your remaining months line rental minus VAT and a 2% discount.. To get an exact figure your best option would be to call Customer Care

http://forum.vodafone.co.uk/t5/About-the-Community-and-Latest/Advanced-Upgrades/td-p/982161