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Complaints page

Claire1312
3: Seeker
3: Seeker
I am trying to get onto the Complaints page to file a complaint but it keeps skipping to another page. I can only only see the page I need for 2 seconds before it disappears. Has this option been taken away?
4 REPLIES 4

BandOfBrothers
17: Community Champion
17: Community Champion

Hi

 

Try the form in.....

 

http://www.vodafone.co.uk/about-us/code-of-practice/index.htm

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

The form has now been removed - the link remains but its now bounces to: 

 

"Calling us is the fastest way to have your complaint resolved by our dedicated team. Simply call 08080 044 900 – the call is free from all UK landlines and mobiles."

 

Just for info, found out by chance earlier in one of the previous threads. 🙂

Claire1312
3: Seeker
3: Seeker
Hi. I managed to speak to a manager through chat. Thanks!!

BandOfBrothers
17: Community Champion
17: Community Champion

@Claire1312 wrote:
Hi. I managed to speak to a manager through chat. Thanks!!

You're welcome and I hope your issues are resolved asap. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.