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New extra line

Coehide
7: Helper
7: Helper

 So I got a extra line for my wife on my contract and the bill is meant to be £20.40 and there is a extra £17.77 charge on the bill before the phone has even arrived. 

 

It's been awhile is there a double charge for the 1st month just wanted to check here before I contact Vodafone.

1 REPLY 1

AnnS
17: Community Champion
17: Community Champion

Hi @Coehide

 

You need to check the billing dates.  It's more than likely pro ratered charging for the first month where you would have been charged one months line rental, plus a month in advance.

 

Vodafone also try and tie in the billing dates for the second line to keep them the same.