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Solution

Nuc resolutions dismay.

Mattsheen1985
2: Seeker
2: Seeker
Hi can anyone help.

I asked on the 18/11 for a code to unluck my nokia, i was told that it would take up to 10 working days.

Im now well passed that. I have called in twice to resolve only to get told to email nuc resolutions team to which you only get an automated reply.

Im getting fed up with this now. As a long standing multiple contract customer I feel like the customer service stinks.

Many thanks
Matt
4 REPLIES 4

BandOfBrothers
17: Community Champion
17: Community Champion

Hi,

 

I assume nothing has dropped into any spam type email boxes ?

 

The generic advice is to email Nuc Resolutions so thry should have replied. 

 

Im also assuming you fulfil the criteria for unlocking the phone as per the info in Vodafone Unlocking Help and Support Link.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

@Mattsheen1985 I've sent you a private message with details on how to get in touch.

Bradleybs123
1: Seeker
Im having the same problem.

Hi @Bradleybs123

 

We'd love to help. 

 

 

I've sent you a private message - please follow the instructions to get in touch.

 

Thanks,