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SIM Swap query

gdfras
2: Seeker
2: Seeker

I have a work phone with a standard SIM but want to use my iPhone, can I request a SIM swap in store

2 REPLIES 2

AnnS
17: Community Champion
17: Community Champion

Hi @gdfras

 

It depends on whether the account is in your name or employers.  If the account is in the employers name, the store may insists that the new SIM can only be issued to the account holder.  If that is the case, it may be easier for your employer to contact the Business Team and request a new blank SIM.

 

As soon as the new SIM has been received, your employer will need to contact Vodafone to get the number transferred over.

Thanks will try the store first and if they insist will ask my employer to contact the business team for a new SIM