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Upgrading on the Vodafone Site not possible

sgarre13
2: Seeker
2: Seeker

Simple problem really - can't do it because we're stuck in another Vodafone website logic loop namely:-

Ready for something new?

The account owner can now upgrade to any of our phones and bundles. To do this, please ask the account owner to log in to My Vodafone and choose one of the upgrade options for this device.

 

But I am the account owner and I am logged in. So how does one break out of the logic loop then??

 

So again I'll go to Carphone Warehouse shall I, and Vodafone can lose out on another potential revenue stream of selling me a phone.

1 REPLY 1

Alex
Moderator (Retired)
Moderator (Retired)

@sgarre13 I'm sorry to heat you're facing issues.

 

Our Live Chat team will be more than happy to discuss your options with you or alternatively you can call 191 from your Vodafone mobile - our advisers are available Monday to Sunday 8am to 9pm.