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Vodafone website certificate revoked

beachsnap
4: Newbie

When logged into the https://www.vodafone.co.uk/ as a consumer customer I keep getting a notification that vodafones website certificate has been revoked. 

The message is as per the attached.

Says used by the server - studiouk.vavs.vodafone.com

Browser = Firefox 53.0.3 (64bit)

AV = Eset Smart Security. 

52 REPLIES 52

As the thread appears to have been locked - have been trying to post reply for the last 40 minutes - here is my response to VF Jenny.  Hope someone takes notice...

 

 VF Error Message.jpg

It appears when logging out of my account

Useless!!!  This forum software repeatedly strips out a (small) .jpg image every time!

 

In text format:

Website certificate revoked

The certificate used by this server
(studiouk.vavs.vodafone.com) has been marked as
untrustworthy and the connection is not safe.
Try connecting again later or from a different internet
connection.

The threat was blocked.

 

Jenny
Moderator (Retired)
Moderator (Retired)

@HenryHonda - Thanks for the screenshot.

Please also let us know what page you’re accessing and what steps you took before the message appeared.

As said previously, this message appears whenever I logout of my on-line account.

Can't do anything else...

Just needs to be fixed!

Jenny
Moderator (Retired)
Moderator (Retired)

@HenryHonda– Thanks for getting back to us.

I’ve sent you a private message with instructions on how to get in touch, so we can look into this further.

Tash
Moderator (Retired)
Moderator (Retired)

Hi @beachsnap, I've moved your post to your previous thread.
If you can reply to my post with the details requested, we'll be happy to help.
Please let us know if you experience any further issues.

I have been trying to post a response with no luck....is the forum broken?

 

Thank you for moving my query

but I have no answer

Why is it not accepting my replies?

Tash
Moderator (Retired)
Moderator (Retired)

Apologies for any inconvenience caused @beachsnap.

We were experiencing issues on the thread, however I can confirm this should now be resolved.

Please reply back to my post with the page you're accessing when you see the certificate message, and the exact steps you're taking before the message appears. We'll then be able to look into this further.

Tash
Moderator (Retired)
Moderator (Retired)

@beachsnap I've sent you a private message regarding this.