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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Gold Number Sales

We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...

Gold numbers 2.png
Phil by Community Manager (Retired)
  • 60921 Views
  • 156 replies
  • 12 thanks

Why can’t I update payment details?

I’ve switched banks and therefore have a new bank account and card. I’ve switch all my other direct debits over and my Vodafone bill is the last one left. I thought it would be a simple matter to resolve but no. I’ve been trying for a week now both i...

kaijb by 2: Seeker
  • 2088 Views
  • 3 replies
  • 0 thanks

Switching

I have my SIM card. Can I switch to Vodafone earlier than the previously agreed date

leemayor by 2: Seeker
  • 593 Views
  • 1 replies
  • 0 thanks

Very high data usage entry on bill

Hi,I have a very very high data usage entry (770MB - high for me!) for 17 Dec on my itemised bill. It stands out a mile from my standard daily average (less than 5MB a day). Struggling to think what it may be for? I don’t download films or music, jus...

OneNumber??

Hi - New to the forums. I am interested  in vodafone onenumber.It could be a useful way for me to make and receive phone calls ( hands free) using my echo auto. However, although I have vodafone broadband, I do not have any mobile plans with Vodafone...

voltron by 2: Seeker
  • 4904 Views
  • 6 replies
  • 0 thanks

Resolved! No duty of care

I have abused over the phone my head management off Vodafone. I have calls telling me the advisor has been fired but Vodafone refuses to tell me anything or do anything. CEDR will always take Vodafone side 

Resolved! Connectivity issues and no support

I live in Australia and use the Vodafone network. Ive had internet and voice connectivity issues since day 1 with this phone (Samsung S22 Ultra). I have tried all of the troubleshooting imaginable and I can still see the connection drop out constantl...

Upgrading

Hi, I recently left sky mobile and joined vodafone uk. I tried to upgrade my mobile with sky and was declined even though I have been with sky for a while, after doing a bit of searching online it says that sky credit check u even for an upgrade whic...

Trade in

Why wont vodafone offer a trade in price for Xperia 5 ii