Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Gold Number Sales

We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...

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Phil by Community Manager (Retired)
  • 61127 Views
  • 156 replies
  • 12 thanks

New upgrade no airtime plan

I have upgraded my phones late last week and my new phone has arrived. However, my old contract got “terminated” as a result of my new upgrade as I upgraded with the same type of contract (unlimited max with 3xtra benefits including entertainment). V...

My connection has been hacked.....

Hello all I've been aware for some time that my mobile phone and wifi-run security camera have been hacked and I'm looking for some advice. I use the internet through a contract unlimited data SIM card package, which I pay for monthly (Vodafone). To ...

Login: Page Not Found

I get this page when I try to login to My Vodafone.  I've cleared all Vodafone related cookies but that doesn't fix it.  I have had this issue regularly and it is very annoying. 

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Navrig by 4: Newbie
  • 1084 Views
  • 2 replies
  • 0 thanks

VOXI to pay monthly

On Wednesday, I requested a PAYG to monthly transfer for my number.  On Thursday the VOXI account was closed and the number terminated.  Since then I've been on Twitter for hours at a time jumping through hoops, getting passed from person to person, ...

Charge to mobile from Google Play store?

I have no limits on my account as far as I can see but I can't successfully buy anything on the Google Play store and charge to my Voda account. Is there a setting I need to look for on my account or is it not possible?

rendez2k by 2: Seeker
  • 550 Views
  • 1 replies
  • 0 thanks

Vodafone Business Customer Service email address

Please can someone provide me with the Vodafone Business Customer Service email address. Unusually I cannot login online for some reason, i am in Nepal and i need Vodafone's help as i believe (from a Vodafone text yesterday) they may have "temporaril...

Paul357 by 2: Seeker
  • 587 Views
  • 1 replies
  • 0 thanks

Vodafone all network sim?

When we go roaming in Europe Vodafone clearly has arrangements with other European mobile providers and the signal as a result is often much better than in the UK as your device latches onto which ever provider has the best signal and you get billed ...

Contract now coming to an end

I've been with vodafone on the same number for 25 years and my contract is now coming to an end. I rang up to see if I could upgrade (I've always upgraded 2 months before my contract ended) but I was told no unless I paid a flexi fee?? Never done tha...

glynb by 4: Newbie
  • 930 Views
  • 3 replies
  • 0 thanks

Resolved! Final bill question

Hi guys,Just paid my final bill on my contract and it covers up to 11th October, however my contract ends on 22nd September. Obviously I’ll get some money back on a pro-rata basis, but my two questions are; 1) When will I get the refund and by what m...

simax by 14: Advanced member
  • 2480 Views
  • 4 replies
  • 0 thanks

Resolved! no Balance shown on my Credit Report

I have Pay Monthly membership but there is no Balance shown on my Credit Report regarding my monthly bills. Does anybody know how can i solve this?

bakiuslu by 3: Seeker
  • 1200 Views
  • 1 replies
  • 0 thanks