We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...
I have a IPhone 13 pro max, and I’ve gone through all the trade in process on the app, it’s quoting a £156 priceI’m just curious, this is surely how much they’re saying is left after my £600 remaining contract is paid off right? This isn’t £156 in to...
Hi there, I am trying to change a payment detail (to different card) but when I change it on the website, it does not work with an error message, 'We're having trouble verifying your details. We may need additional information from you to take a paym...
I'm looking to upgrade one of the phones on my account to an iPhone14.If I go on as a new user, I can select the phone, then have a variety of airtime options to choose from. But, if I log in and try to upgrade, there is only one airtime option avai...
I have gone through the Password Reset process but the resulting email from Voda does not show a temp Password. Tried many times on laptop, tablet and phone. All I get is a red rectangle with a lady in the middle - no temp Password showing. Tried a c...
Hi all, To the best of my understanding, I'm aware that Vodafone give a 25gb fair use policy for your data when you use your phone abroad, so if I have unlimited data to use in the UK, then I can use a maximum 25gb of that when I'm in Portugal for ex...
I’ve ordered the 14 pro max and there was no stock, my tracking no longer says back order and no time scale it said 1-2 weeks before and the initial payment has just come out of my bank. I placed the order on the 23rd of last month, does this mean I’...
Hi I upgraded to the Samsung S21. I received the new phone yesterday. I have been trying to use the Trade in tool on the Vodafone app and I can only get to 72% (where it asks me to take a photo of my screen), once I have done that I cannot get any fu...
Hi Does anyone know how offen the flexi upgrade fee reduced, I have 6 months left and was hoping it will go down a bit , is it something that perhaps updates monthly.
Hi there, Even as I write this I feel my blood pressure rising... I’m so fed up with explaining the issue I am experiencing to customer service agents who are just desperate to get me off the call. On November the 26th I was overcharged on my bill du...
This is what happened to me and the complainant I send , Had anyone got any advice or has this ever happened to anyone ? I do not normally complain but this is absolutely discustin . on the 13 of September I have made an upgrade on my phone , for the...
